Visa Credit Card FAQs

The Meijer Credit Union team upgraded your credit card experience. You received access to new cash back rewards, enhanced services, and easier card access. This transition replaced your previous MCU credit card, but we still encourage you to review the frequently asked questions below.

What are the Frequently Asked Questions?

When will I get my new Meijer CU Visa credit card?

Your new card will typically arrive 7-10 business days after being ordered. This includes replacement cards, along with new memberships or accounts.

When can I activate my new Visa credit card?

You can activate your new card immediately upon receipt and it will start working.

How do I activate my new Visa credit card?

There will be a sticker on the front of the card that will give you the number to call to activate.

If I currently have a Visa credit card from Meijer CU, will my card number change?

Yes, your credit card number and expiration date will change. Any recurring payments via your old credit card will need to be updated (i.e. insurance, utilities, fitness club, streaming services or subscription services, etc.).

Do I have to request a new Visa credit card or will it come automatically?

You will automatically receive a new Visa credit card in the mail during the roll out period, so you do not need to request anything.

What should I do once I receive my new card?

Upon receipt, activate your new credit card using the phone number available on the card.

Are there costs or fees associated with replacing my Visa card?

There is no fee associated with getting your new credit card. If, in the future, you need to replace a lost card, it may be subject to a replacement fee.

Will my limits change?

No, limits will remain the same.

What is the difference between my Visa debit and a Visa credit card?

Visa debit is directly linked to your checking account. When you use your Visa debit, the funds are withdrawn from your checking account. Visa credit allows you to borrow money and repay it later.

What should I do with my old credit card?

Your old Meijer CU credit card can be destroyed, shredded or returned to any branch for destruction.

How will cash back rewards work?

You will begin receiving cash back on purchases made with payments being made to your share account at the end of each month.

What happens if I don’t activate my card?

Current Meijer CU credit card holders who do not activate their credit cards will lose access to credit card services at Meijer Credit Union.

Will I be able to upload my card to my mobile wallet on my electronic devices?

Yes! This is a new feature for Meijer CU credit cards. You can upload your card to your mobile wallet and use your phone (or other devices) to pay for things.

What will happen if I have disputed a charge or fraud on my old card?

If you have a dispute or fraud case, Meijer CU will continue to work that case on your behalf like normal. You do not need to do anything.